Exclusive Research Partner


HfS Research is The Services Research Company™—the leading analyst authority and global community for business operations and IT services. The firm helps enterprises validate their global operating models with world-class research and peer networking.

HfS Research coined the term The As-a-Service Economy to illustrate the challenges and opportunities facing enterprises to re-architect their operations and thrive in this era where emerging disruptive competitors are using digital platforms and cognitive computing that can wipe out traditional enterprises overnight. HfS’ OneOffice™ Paradigm is centered on creating the digital customer experience and an intelligent, single office to enable and support it. HfS’ vision is about helping clients achieve an integrated support operation has the digital prowess to enable its enterprise to meet customer demand – as and when that demand happens.

With specific practice areas focused on the Digitization of business processes and Design Thinking, Intelligent Automation and Outsourcing, HfS analysts apply industry knowledge in healthcare, life sciences, retail, manufacturing, energy, utilities, telecommunications and financial services to form a real viewpoint of the future of business operations.

HfS facilitates a thriving and dynamic global community which contributes to its research and stages HfS holds several OneOffice™ Summits each year, bringing together senior service buyers, advisors, providers and technology suppliers in an intimate forum to develop collective recommendations for the industry and add depth to the firm’s research publications and analyst offerings.

Now in its tenth year of publication, HfS Research’s acclaimed blog Horses for Sources is the most widely read and trusted destination for unfettered collective insight, research and open debate about sourcing industry issues and developments.

HfS was named Analyst Firm of the Year for 2016, alongside Gartner and Forrester, by leading analyst observer InfluencerRelations.

Media Partners


Tractica is a market intelligence firm that focuses on human interaction with technology.  The company’s market research and consulting services provide industry participants and stakeholders with in-depth analysis of emerging technology trends, business issues, market drivers, and end-user demand dynamics across multiple application domains including home, mobile, health, automotive, enterprise, and industrial markets.  Tractica’s global market coverage combines qualitative and quantitative research methodologies to provide a comprehensive view of the emerging market opportunities surrounding User Interface Technologies, Biometrics, Digital Health, Wearable Devices, and Automation & Robotics.


ABI Research is a market intelligence company specializing in global technology markets. Our unique blend of quantitative forecasting and trend analysis helps us to quantify the important markets of today, define the strategic technologies of tomorrow, and provide insight on how technology is adopted into vertical markets.

  • IAFEI – International Association of Financial Executives Institutes

    Website: www.iafei.org

The International Association of Financial Executives Institutes or IAFEI (www.iafei.org) is a private non-profit and non-political association of Financial Executives Institutes from all over the world. Founded in 1969, IAFEI currently has 20 Member Institutes in the Americas, Asia, Europe and the Middle East, with a total membership of over 20,000 financial executives, and a network of partner institutes also all over the world.

IAFEI aims to:

  • build and improve mutual understanding internationally among financial executives through the exchange of financial information, experience and ideas;
  • provide a basis for international cooperation among financial executives toward making financial systems and regulations more uniform, compatible and harmonious worldwide;
  • promote ethical considerations in the practice of financial management throughout the world.

Armand Angeli
President IAFEI Europe, Middle-East and Africa
+33 6 09 84 39 69


Future Strategies Inc. (FutStrat.com and BPM-BOOKS.com)  publishes unique books and papers on business process management (BPM) and Case Management, business Architecture and more. Recent best-selling titles include “The Art of BPM,” “Passports to Success in BPM,” “Business and Dynamic Change, the Arrival of Business Architecture” and “BPM Everywhere: Internet of Things, Process of Everything.”

The company also manages the coveted annual awards programs, WfMC Global Awards for Excellence in BPM and Workflow and the WfMC Global Awards for Excellence in Case Management. Successful entries are published annually in the Excellence in Practice series.